Dutch SaaS CRM Opportunity

In this piece we look at the size of the total addressable market (TAM) for SaaS CRM in The Netherlands. We analyze the pricing and offerings of nine SaaS CRM vendors. We size the number of sales & marketing professionals and segment in company size and vertical market. Table of Contents Bottom Line The Connected […] Read more »

The Mobile Voice And Text Messaging Platform Is Burning

And KPN is the proverbial canary in the coal mine. For operators, the impact of an increased uptake of mobile VoIP and chat (mVoIP/Chat) is potentially devastating. Operators run a very real risk that voice and SMS revenues will dwindle. A study by GSM/Wireless Intelligence estimates global mobile service provider revenues will be $1.1 trillion […] Read more »

Strengthen, Simplify and Grow

turns into “Strengthen, Simplify and Shrink” as KPN “accelerates its transition in The Netherlands and continues to adjust to a changing external environment” – verbatim from its press and analyst presentations today. KPN’s transition seems to be accelerating in the wrong direction with a 63% drop in fourth-quarter profit and mobile customers increasingly transitioning to […] Read more »

Big Data: Game On

Most weather forecasts institutions run weather models that deal with a lot of data. But they are not really good at predicting the weather. For all the hardware power, the sophistication of the models and increased use of more and different data, forecasting the weather has not improved a lot. The atmosphere is such a […] Read more »

Digital Europe 2012: Disconnected Government

While we were focused on preparing our CIO Travel Guide For 2012, we also prepared a set of more traditional predictions for Digital Europe and recommendations for ICT vendors as part of a “crowd-forecasting” exercise of independent ICT Analyst and “Boutiques”. We believe that in 2012, European governments will become increasingly out of touch with […] Read more »