Say Hi To Fi, Hello To FB, Bye To Telcos

Disruption in telecoms continues to come from social media players. Over the last couple of weeks, messaging player WhatsApp added its calling feature to Android and iOS apps, Facebook added a dialer/caller-id android app called Hello and Google launched a US MVNO that offers cloud calling coupled with national 4G roaming on Nexus phones. While […] Read more »

Team Telco And The Telco Transformation

Telcos should stop complaining about the playing field not being level and start create a winning team instead. Fact is, we all play in the same telecoms arena and we all play by the same rules laid down by the same referee or regulator. We all play for the same public, but while some teams […] Read more »

Telcos Beefing Up Cloud Efforts

Recent announcements show that communications service providers are busy beefing up their cloud efforts. TIBCO Extends Reach of its Enterprise Social Network tibbr with KPN and Amazon Web Services KPN’s Grip platform is squarely aimed at the multinational and large enterprise market. With Grip, CIOs can create a private cloud aggregation platform to serve up […] Read more »

Telco Culpa, Telco Maxima Culpa

Says Jens Schulte-Bockum, CEO of Vodafone Netherlands on the company’s corporate blog. And goes on to highlight why the telco industry must rebuild its reputation on service relevance, network quality, customer service, price perception, and sustainability. We wonder whether Rob Shuter, who will be CEO as of March 1, 2012, feels the same way. But […] Read more »

Four Vertical Enterprise Opportunities Telcos Failed To Grab

Cap Gemini recently released a study on identifying new revenue streams for fixed and mobile telcos. The report analyzed three verticals: healthcare, energy, and automotive. It can be downloaded here (free, but registration required). The report argues that telcos are forced to identify new revenue streams, given the increasing competition from over-the-top Internet players (have […] Read more »

The Six-Sided Telco: Rolling The Telco Dice

So let’s play! The telco die has six sides. Telco, netco, webco, servco, capco, and connectco. These sides are not just arbitrary positions. They are real business models that exploit retail and wholesale markets in the context of bundled capacity/service, unbundled capacity and unbundled service. Let’s explain. In telco terms, retail is the sale to […] Read more »