Digital Society Depends On Robust Digital Infrastructure

So much became clear yesterday when a power failure at Easynet’s Schiphol datacenter affected the proper functioning of parts of the traditional, connected and online economy. It took about 1.5 hours before Easynet went public with a tweet and about 11 hours before services were fully restored:

Check out this storify link by Dionar for more social media mentions.

During those 11 hours, four things became abundantly clear:

  1. Data centers are the new industrial estates in the digital landscape of the online economy. The outage affected online parking, hotel reservations, ecommerce, communications, and Enterprise back offices to name a few
  2. Local outages have nationwide impact. A power outage at Schiphol Amsterdam affected online parking in Venray
  3. Digital infrastructure value chain is complex. Many customers had no idea that their digital infrastructure was located at Easynet’s Schiphol datacenter
  4. If your digital infrastructure is mission critical you can not afford to be offline. Many customers will take a closer look at the contracts they have signed with their digital infrastructure suppliers and will likely be prepared to pay more for increased reliability.

In an earlier post we introduced the concept of cloud traceability. We said:

A new computing value and supply chain is emerging as deployment models are becoming more elastic. For instance, a BPaaS vendor can take services from a SaaS vendor that is running its infrastructure from another IaaS vendor that has co-located its cloud in another vendor’s datacenter. Just like in food safety where the EU is regulating food traceability (from the farm to the fork), enterprises should track deployment options from the data center to the business process to make sure the value chain is uncompromised.

What about your digital infrastructure deployment models? Have you got cloud traceability? Can you show cloud traceability in your cloud offerings? Let us know!

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About Pim Bilderbeek

One Response to “Digital Society Depends On Robust Digital Infrastructure”

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  1. KPNs Cloud NL proposision has it very clearly and also many other Cloud propositions from KPN as I know. But I agree that if you take services from the big cloud brands or very international and especially american companies that this is a very good question.