The Mobile Voice And Text Messaging Platform Is Burning

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Burning Platform

And KPN is the proverbial canary in the coal mine. For operators, the impact of an increased uptake of mobile VoIP and chat (mVoIP/Chat) is potentially devastating. Operators run a very real risk that voice and SMS revenues will dwindle. A study by GSM/Wireless Intelligence estimates global mobile service provider revenues will be $1.1 trillion [...] Read more »

Customer Climate Change Hitting Dutch Telecom Operator

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Customer Climate Change

Tough times are ahead for (mobile) telecom operators. Yes, they knew it was coming, but the speed at which customers are embracing mobile VoIP and chat still surprised them. The measures Dutch telco KPN is forced to take should be a shot across the bow for operators across the globe. The METISfiles predicts a painful [...] Read more »